Common questions about our family visitation services.
Get to know CERVE
View the most commonly asked questions about us here. Click the plus symbol or the Read more link to learn more.
What is the origin of Family Visitation Centers by CERVE?
Growing up in the inner-city - where impoverished conditions, street violence and parental alienation demarcated much of his childhood and early teens - our Executive Director developed a genuine concern for children, their circumstance and general well-being early on.
What is your mission statement?
Provide safe, age-appropriate amenities to better serve the modern-day needs and interests of all children susceptible to familial discord, parental alienation and impecuniosity. These amenities are designed to help children / families have a more engaging and memorable experience in a safe and welcoming environment.
Why is youth and family safety, well-being and permanency so important?
CERVE’s Family Visitation Center (FVC) program provides for and protects the physical/emotional/psychological safety of children, youth and families served by local and state agencies through skilled, competent and professional supervision.
Family visitation centers
View the most commonly asked questions about our centers here. Click the plus symbol or the Read more link to learn more.
What are your hours of operation and site locations?
Our family visitation centers are open on weekdays / business days of the week. The hours of operation are Monday-Friday: 1pm to 7pm. Our family visitation centers are closed on the weekends and all nationally-recognized holidays.
What does your locations offer?
Our family visitation centers offer spacious, private suites with security personnel in a safe community environment. Our locations also include: adequate, surveilled and/or gated parking, free Wi-Fi, online gaming and more!
Referrals and parental rights
View the most commonly asked questions about us here. Click the plus symbol or the Read more link to learn more.
How do you process state and local family referrals?
State and local agency referrals must be processed and confirmed on our Reserve a suite page. All agency referral actions pertaining to family visits, including scheduling, amending, and cancelling appointments can be done quickly and conveniently on this website.
What are my visitation rights as a parent?
Section 602.8 of the Illinois Marriage and Dissolution of Marriage Act sets forth the visitation rights granted to a parent who is not granted custody (or physical possession) of a child/ren.
© All Rights Reserved.